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Apply Now For TIH Consultant Vacancies 2024 Openings at Gauteng

Telesure Investment Holdings Vacancies / TIH Recruitment Vacancy / TIH Career Portal / TIH Employment / TIH Jobs Vacancies.

In Today’s Dynamic Job Market, Finding the Right Career Opportunity Can Be a Challenging Yet Rewarding Journey. With Countless Industries and Companies to Choose From, It’s Essential to Focus on Organizations That Align With Your Goals and Values. One Such Company, TIH is Currently Offering Exciting Vacancies That Might Just Be the Stepping Stones to Your Dream Career. TIH Recruitment Vacancies

Job Seekers, Visit Our Website at [www.a2zafricajobs.co.za] Daily for Exciting Job Vacancies Across Africa. We’re Committed to Bringing You the Latest Opportunities.

Telesure Investment Holdings Exploring Career Opportunities 2024: TIH Consultant Vacancies in Gauteng

TIH Vacancies 2024 : TIH is a Renowned Company/Department/Agency Currently out Jobs Notification For Consultant Vacancy. TIH Offering Great Salary For Consultant Vacancy Salary is See on Vacancy Notification.

Brief Details of  TIH Consultant Vacancies 2024Gauteng

Hiring Company/Department/Agency Telesure Investment Holdings (TIH )
Position Title Consultant
Salary See on Vacancy Notification
Location Gauteng
Qualification Grade 12
Closing Date Not Disclose in Vacancy Notification

Check Other Profile Wise Current Jobs: Click on TIH Vacancies

TIH Consultant Vacancies 2024 Detailed Job Description

Operations Consultant: Collections:-(Job Ref #: O0170106)

Description:

JOB PURPOSE

Administration of Non Collections premiums and servicing our customers with the aim of retaining a prolonged relationship of our value added products offering, in line with the organization’s growth, profitability and sustainability strategy.

Responsibilities

Customer Service & Correspondence Provide a quality service to customers while identifying opportunities to secure new business or support retention. Responsibilities may include processing cases, dealing with complex queries and investigating and resolving customer problems. Service customers through handing all telephony (inbound and outbound) on, non-payment of premiums, cancellations and other relevant tasks pertaining to value added products to ensure effective resolution in the most cost-effective way. Manage effective premium collections on multiple risks. Responsible for contacting customers according to specified campaigns and scripts to facilitate an effective non-payment collections process and to educate them regarding products and services as well as the importance of paying their premiums. Investigate and resolve complaints regarding incorrect premium collection attempts.

Customer Management

Help manage customer by carrying out standard activities and providing support to others. Respond professionally to customer complaints and queries within agreed timeframes to ensure customer satisfaction and retention in all interactions, striving to achieve first contact resolution. Provide appropriate and timorous solutions to customer problems and queries or escalate where necessary to ensure customer satisfaction and retention. Engage in effective brand reputation management aligned to specific customer concerns in order to limit brand damage and integrity.

Service-Related Upselling and Cross-selling

During service interactions, present additional products/services that could benefit the customer and provides quality service whilst doing so.

Customer Needs Clarification

Review customer policy to clarify the customer’s requirements. Collect customer requirements making detailed notes and adapt first call resolution strategy. Accurately identify the origin and reason for policy cancellations (or cancelled policies) and apply effective and relative retention strategies and tools in order to retain customers.

Document Management

Extract relevant data from information provided by departmental systems, and input it into spreadsheets or standard formats. Ensure that the correct, banking details and deduction dates are obtained and captured in order to ensure successful premium collection. Effectively complete and keep up to date all required administration and accurately and comprehensively capture data of customer information across relative systems to safeguard against risk with a high degree of attention to detail and quality.

Operational Compliance

Develop knowledge and understanding of the organization’s policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.

Personal Capability Building Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop, maintain and enhance product system knowledge, an understanding of relevant technology, external regulation, and industry best practices through ongoing education, training workshops and reading specialist media.

Requirements:

Education

  • General Education Grade 12/ SAQA Accredited Equivalent (Essential); Regulatory Examination 5 (Essential); FAIS recognized qualification (Advantageous)

Experience

  • General Experience 2 or more years’ experience in a Sales /Collections / Retentions environment (Essential)

How to Apply TIH Consultant Vacancies 2024

If You’re Ready to Take the First Step Toward a Fulfilling Career at TIH , the Application Process is Straightforward. Here’s a Brief Guide on How to Apply for TIH Vacancies:

  • Visit TIH Website: Start by Visiting TIH Official Website [www.tihsa.co.za].
  • Explore Job Openings: Look for the “Careers” or “Jobs” Section on the Website to Find Current Job Openings.
  • Select a Job: Choose a Vacancy That Matches Your Skills and Interests.
  • Prepare Documents: Gather Your Resume/CV and a Well-Crafted Cover Letter.
  • Complete Online Application: Follow the Online Application Process, Providing Requested Information.
  • Upload Your Documents: Attach Your Resume and Cover Letter as Instructed.
  • Review and Submit: Carefully Review Your Application, Then Submit It.
  • Wait for Response: Be Patient While TIH Team Reviews Applications.

That’s It! Applying for TIH Vacancies is Your First Step Toward an Exciting Career Opportunity. Best of Luck!

Apply Now For TIH Consultant Vacancy

Application for Employment – Z83

Conclusion

TIH Offers Not Just Jobs but Meaningful Career Opportunities. If You’re on the Lookout for a Company That Values Your Skills, Fosters Growth, and Encourages Innovation, TIH Might Be the Perfect Fit for You. Don’t Miss Out on the Chance to Join This Thriving Organization – Explore Their Vacancies Today and Take the First Step Towards a Rewarding Career!

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